FREQUENTLY ASKED QUESTIONS

FOR DOE ENTERPRISE PARTICIPANTS ONLY: Can I register for the conference if I am not accounted for in the Department's conference tool? Is it possible to add slots to the Department's conference tool?

If required, prior to registering for the conference, please contact your primary Conference Program POC to find out if you were provided a slot in your program office/org/lab conference tool entry. You can find your Program POC by going to Powerpedia (scroll down to Conference POC’s and hit “expand” to see the entire list). You cannot add your name to the conference tool, it’s by amount only. The conference tool entry period for this conference is closed. If you are a DOE contractor, you need to contact your Program Manager concerning conference attendance. If you have any additional questions, contact cybercon@hq.doe.gov.


What is the Conference Hashtag?

#DOEinnovates24


How do I identify the office/organization related to my Field Site/Office/ Laboratory?

You can find this information by going to Powerpedia under DOE Sites.


Will presentations be available after the conference?

Yes, if the presentation is cleared by the presenter to be shared. If you're interested in the shared presentations, please contact cybercon@hq.doe.gov.


If I am looking to solicit or advertise my company product, can I submit an abstract for consideration?

No. The Review Committee does NOT accept any solicitation or sales pitch presentations. However, you are welcome to reserve a space in the exhibit hall if you are interested in displaying your company product.


Will I receive CEUs, CPEs or PDUs for attending the conference?

A conference certificate will be available to attendees after the conference, but it does not include a specific number of CEUs, CPEs or PDUs. It is the responsibility of each attendee to track and report their credits earned to the appropriate certifying organization.
 

How do I receive the conference certificate?

A link to download your personalized conference certificate will be emailed after the end of the conference.


Are there any conference ethics that I should be aware of?

Yes, please review the conference ethics prior to the start of the conference. Click here for more information.


What should I do if I want to change my registration information?

Once you register you will receive a confirmation email containing a link to your personal registration portal. Use the link to update your information.


Is the conference offering a shuttle service to and from the airport?

No. Shuttle service is not available at this hotel or airport. Transportation to the hotel should be by Rail, Uber, Lyft or Taxi. For more information, visit the Hotel & Travel page.


Is there a conference dress code?

Business casual attire is recommended.


What should I do if I am no longer able to attend the conference?

If you are no longer attending the conference, please send an email to doecyber@eventpowersupport.com. Please make sure to cancel your hotel reservation. There are separate and unique cancellation policies for Conference registration and hotel registration. Attendees are responsible for becoming familiar with all cancellation policies. Conference registration cancellations after COB Friday, June 28, 2024 are NOT refundable.


Who should I contact if I have questions while making my hotel reservations?

Contact Registration at doecyber@eventpowersupport.com.


Will participants receive a confirmation for their hotel reservations?

Yes. Your hotel confirmation will be provided by the hotel once you have made your reservation.


Who should I contact with accessibility-related questions or requests for reasonable accommodations?

The conference hotel is ADA compliant. If you need further reasonable accommodations, please send an email to cdoecyber@eventpowersupport.com to submit your request.


What is the weather like in Dallas?

In July/August, the average temperature is mid to high 90s with mid 70s in the evenings. For more information, visit WeatherSpark.


What additional tourist attractions/events are available in Dallas?

For all that Dallas has to offer, click here.


What is the policy on using transportation network companies during conference travel?

The Department of Energy endorses the GSA policy (GSA Bulletin FTR 16-05) which states that federal agencies may authorize and reimburse federal travelers on TDY for use of transportation service providers known as TNCs (e.g. Uber and/or Lyft). TNCs connect paying passengers with drivers for hire via websites and mobile apps. As a form of special conveyance, TNC’s may be used as a cost effective alternative to taxis or rental cars when permissible under local laws and ordinances.

In addition, the DOE Travel Manual, DOE301-10.12. LOCAL TRAVEL, addresses the use of taxis for local travel. TNCs may also be used as an efficient and cost effective alternative to taxis for local travel.

For more information, please contact the Office of Travel Management (MA-45) via email: Travel.Management@hq.doe.gov, or phone: x3-2500, opt 4, then opt 2.


Please contact Registration at doecyber@eventpowersupport.com for any additional questions.